Travelling to an appointment is not always straightforward. Work, distance or other commitments may make online or telephone counselling worth considering. Anne offers these options alongside face-to-face appointments at her Axminster practice. The first question is whether the arrangement gives you enough privacy and comfort to speak openly.
Think about the space around you
The BACP’s guidance on remote counselling stresses the need for a quiet place where you will not be interrupted or overheard. Being at home does not automatically make a conversation private. Consider who else is nearby and whether you can reasonably protect the time.
If you cannot find a suitable space, discuss that before the appointment. You do not need to pretend that an arrangement works when it leaves you worried about being heard. Remote counselling is an option to consider, rather than the right choice for everyone.
Check the practical details
For a video session, check your sound, camera and connection beforehand and place the device somewhere stable. Ask which platform will be used and what you should do if the connection fails. For telephone sessions, consider reception and whether you can speak comfortably without holding the phone throughout.
If you are attending together, ask how the session will be arranged so that each person can hear and be heard. Raise any concerns about privacy or speaking openly directly with the counsellor.
Allow a little time around the appointment
BACP information on online relationship counselling suggests making a distinction between the session and the rest of home life. You might allow a few quiet minutes beforehand and avoid moving immediately into a demanding task afterwards, where possible.
A brief walk, putting the device away or moving to another room can help mark that transition. There is no elaborate routine to get right; the aim is simply to give the conversation some space.
Contact Anne to discuss the format that may suit you and the practical arrangements. You can ask questions about remote sessions before deciding whether to book.